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September 2013

Wob News

Books, Books, Glorious Books

bookshelfWhen we launched the ‘Take Your Pick Tuesday’ promotion, we weren’t entirely sure how our customers would react. There were a couple of worst case scenarios we had considered beforehand; one in which the idea was entirely ignored or universally pilloried, the second where it exploded instantaneously leaving us with an unmanageable bombardment of queries and complaints (something we came close to).

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